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More data isn’t the answer. Confidence is.
B2B teams don’t lack data — they lack interaction data they can trust, connect, and act on. When signals are fragmented, execution breaks and results are harder to defend.
As B2B buying becomes more complex, disconnected interaction data is limiting teams’ ability to understand the buying journey and drive results. This report examines how revenue teams can connect and apply interaction data to improve alignment, execution, and performance.
What you’ll learn
- Why disconnected interaction data undermines buyer engagement
- How high-quality data improves coordination across the funnel
- What marketing leaders need to measure to defend performance
Why it matters
When data quality improves, teams move faster, execute smarter, and deliver results they can stand behind.
Unified Buyer Engagement Starts With Interaction Data, Forrester Research, Inc. October 15, 2024
Forrester explores why fragmented interaction data is breaking the B2B buying journey—and how revenue teams can fix it.
Understand why interaction data matters more than ever.
Read the full report today.Need a partner for what's next?
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Checklist: How to Develop a Demand Strategy
We all face the same challenges when it comes to driving demand: we can develop great strategies, but budget and resource constraints often get in the way. However, there are proven measures to help ensure success.
When creating your strategy:
Start with data to lay out your goals
- Look across your channels and segments and identify where you are not meeting your goals.
- Select 1-2 of those deficient areas to focus your resources.
Set realistic KPIs that you can grow over time
- Choose 2-3 KPIs per area you are looking to improve.
- Project what success looks like in one quarter, two quarters, and one year and make those your goals.
Identify your target audience
- Leverage intent data and partner with sales to identify the most promising prospect accounts.
- Review accounts that may be coming back to your site multiple times but haven’t engaged yet.
Define the customer experience
- Use existing data to pinpoint the channels and content to create the experience you want for your prospects.
- Create/repurpose content.
- A/B test your content message.
- Ensure that the content you are putting into your channels match the on-page landing experience.
- Ungate your content; leverage your web tools and marketing/sales tech stack to identify accounts and their behavior.
Run your campaign
- Set up your measurement tools (Google Analytics, Google Data Studio, Marketo/Eloqua dashboards, etc.) and keep them updated.
- Put your content into market through your channels.
- Gather data to determine what worked and what didn’t – and why.
Optimize and scale
- Use the data from your measurements to adjust your channels and tactics where you didn’t meet your goals.
- Continue doing what works and grow your target audience and customer experience
- Add new channels for scale.
- Run for another quarter.
Identify your next area for funnel optimization
- Find prospects who have moved successfully through the current funnel stage and repeat the above steps to create a campaign that moves them to the next stage.
- Identify where you aren’t realizing your conversion metrics and repeat the above steps to create a new experience.
By following this process, you will have a repeatable path to demand success. Because your business is unique, some of the steps outlined will be more important than others, but whatever your needs, ensuring each step is taken will guide the planning and execution of your demand programs.
To learn more, read our ebook, How to Develop a Demand Strategy.