B2B marketing is fast-paced and constantly evolving. B2B growth strategies that worked yesterday might not work today, so staying still isn’t an option. This is why the practices of high-growth B2B companies—or "Growth Gurus"—are so inspiring. They show us what’s possible when data, innovation, and authenticity come together.
Building off of the insights from our eBook, Unleashing Growth: What B2B Marketers Are Doing to Stay Ahead, we’ll dive into how you can implement these takeaways in your own organization. Below are steps you can start taking today to adopt robust data strategies, foster a culture of innovation, and maintain authenticity while taking advantage of the power of AI.
1. Elevate your data strategy
Start with data confidence
Growth Gurus stand ahead in their confidence with data strategies, with 72% reporting they feel they have the right data strategy compared to only 36% of other marketers. This confidence is no coincidence; it stems from investing in diverse data sources and prioritizing data quality.
Action steps:
- Put intent data to work: Identify the signals that indicate a potential buyer’s interest in your product or solution. Use intent data to prioritize high-probability leads and tailor your outreach to their specific needs.
- Integrate multiple data types: Using different data types helps you get the full picture of your audience. For example, you can use technographics to gather insights about your prospects’ tech stack. This can reveal pain points or opportunities that you may be able to help solve.
- Audit your data regularly: Schedule frequent data hygiene sessions to eliminate duplicates, outdated contacts, and irrelevant information. This ensures your campaigns are fueled by accurate insights so you can reach the right people.
Bridge data silos
A fragmented view of customer data can make it harder to deliver personalized experiences. Unify your data to drive better results.
Action steps:
- Adopt a CDP (customer data platform): Consolidate data from various touchpoints into a unified view, enabling seamless customer outreach across all of your channels.
- Enable cross-department collaboration: Marketing isn’t the only team benefiting from data. Share the insights you gather with sales, customer success, and your product teams to align strategies and improve outcomes for current and future customers.
2. Cultivate a culture of innovation
Experiment with new channels
Growth Gurus aren't afraid to try something new. They consistently test and adopt new marketing tactics to evolve their strategies and stay ahead. From influencer marketing to programmatic advertising, these companies remain at the forefront of their industry.
Action steps:
- Pilot new campaigns: Set aside a portion of your budget to experiment with emerging platforms or formats. For example, test out TikTok-style videos for B2B storytelling or explore advertising in niche industry forums.
- Expand multi-channel engagement: Growth Gurus engage customers across five or more channels. Begin by auditing your current channels and tactics and identifying gaps. Are you using email, social media, paid ads, content syndication, webinars, and events effectively? What other avenues can you test?
Empower your team to innovate
The best ideas often come from within. A culture that rewards creativity and calculated risk-taking can yield significant returns.
Action steps:
- Foster a “fail fast” mentality: Encourage your team to try new ideas without fear of failure. Look to failed tests for what you can learn from them and move on to other strategies. When something works, lean into the success and look for ways you can build on it.
- Host innovation days: Dedicate time for your team to meet and brainstorm new campaign ideas, experiment with tools, or analyze competitors’ strategies. Setting aside time to research and discuss new tools and tactics help you make innovation a priority.
- Leverage AI for efficiency: Free up time for strategic thinking by automating repetitive tasks like data analysis or ad optimization.
3. Emphasize authenticity
Prioritize transparency
With 63% of Growth Gurus emphasizing transparency, authenticity isn’t just a buzzword—it’s a business necessity. Customers are more discerning than ever, and they’ll quickly turn away from brands that feel disingenuous.
Action steps:
- Clarify your value proposition: Ensure your messaging clearly communicates the unique benefits of your solution without overpromising. Focus on the customer and how your solutions can benefit them specifically.
- Be honest about AI use: If AI is a core part of your processes, let your audience know how it benefits them. For example, explain how AI helps you deliver faster customer service or more relevant recommendations.
Balance personalization with privacy
Authenticity also involves respecting your audience’s boundaries. Overly intrusive tactics can backfire. Put yourself in your audience's shoes when you think of personalization. How would you like brands to engage with you?
Action steps:
- Adopt a consent-first approach: Clearly communicate how you collect and use data. Ensure your privacy policies are accessible and easy to understand. While personalization helps build connection, putting privacy first is more important. Not only is a privacy-first approach key to building trust, but it also keeps you on the right side of legal and ethical business issues.
- Use AI thoughtfully: While AI can enhance personalization, avoid letting it replace genuine human interactions. Balance automation with thoughtful, human-led communication.
4. Build long-term trust
Think beyond transactions
Growth Gurus view their customer relationships as partnerships. By aligning your goals with those of your clients, you’ll unlock deeper loyalty and advocacy.
Action steps:
- Invest in customer education: Create resources that help your clients succeed, such as tutorials, white papers, or industry reports.
- Engage through community: Build a space for your customers to connect with each other and your brand. This could be a LinkedIn group, an event, or an online forum.
5. Highlight success stories
Nothing builds trust like real-world results. Outlining how your current and past clients have succeeded helps potential customers put themselves in their shoes.
Action steps:
- Showcase case studies: Highlight how your solutions have delivered measurable success for your clients.
- Celebrate client wins: Use social media or newsletters to spotlight customer achievements, showing your investment in their success.
6. Measure what matters
Go beyond vanity metrics
While metrics like clicks and impressions are useful, they’re not all that matters. Focus on KPIs that align with your revenue goals.
Action steps:
- Track ROI by channel: Understand which channels deliver the best return and double down on them.
- Monitor lifetime value (LTV): Shift your focus from short-term wins to long-term customer relationships. LTV provides a clearer picture of your marketing impact.
- Use predictive analytics: Leverage AI tools to forecast campaign outcomes and allocate resources more effectively.
A growth-minded future
By following the strategies of Growth Gurus, your organization can stay competitive and even thrive in today’s rapidly changing world. Data, innovation, and authenticity are key—when paired with a strong focus on the customer, they create a winning formula for growth.
Get started today by reviewing your current practices and comparing them to these principles. Find areas where you can improve, and begin making small, consistent changes. Becoming a Growth Guru doesn’t happen overnight, but with steady effort and smart investments, you’ll get there.