Blog

From Mayhem to Momentum: What marketers should take away from the 2025 Forrester B2B Summit

Written by Dee Blohm | April 16, 2025

The 2025 Forrester B2B Summit had a headline that made me pause: Mastering Buying Mayhem. Mayhem? Honestly, that sounded a little dramatic - until I walked in the door and realized… they nailed it. 

The chaos is real. The way B2B buyers discover, evaluate, and decide has become anything but linear. But underneath all that complexity? There’s a huge opportunity - especially for marketers who are ready to lead.

From driving awareness to accelerating growth  

One thing I kept hearing (and completely agree with): marketing has outgrown its supporting role. We’re no longer just driving awareness or teeing up leads. We’re driving growth.  

But there’s still a perception gap in the industry. Forrester reported that while 81% of B2B CMOs want marketing to be seen as a growth partner or driver, only 58% are actually viewed that way today.  

Fortunately, that’s not the case for us. At Anteriad, marketing is recognized as a growth partner - and that alignment makes a measurable difference. It clears the path for faster innovation, smarter investment, and stronger collaboration across the business. That kind of clarity isn’t just nice to have, it’s essential when the landscape is moving this fast. 

And while we’re proud to be in that 58%, many teams are still navigating how to get there. This is where marketing needs to show up differently, with a clearer purpose, a tighter alignment to revenue, and a stronger voice in the room. That starts with rethinking how we talk about what marketing does and how it contributes to growth.

Buyers don’t make decisions alone 

The other big idea that stuck with me? Buying networks. We’ve talked about buying groups for a while now, but Forrester pushed it further - today’s buyers are pulling in advice from all corners: peers, consultants, influencers, analysts, review sites, AI agents. It’s not just a decision-making unit anymore - it’s an ecosystem. 

And here’s the kicker: many of the voices they trust, most aren’t even in the room with us. They’re out there in communities, online forums, and third-party sources. If we’re only optimizing for direct engagement with the buyer, we’re missing the bigger picture - and missing out on real influence.

AI is now your buyer’s research assistant

Speaking of outside voices, the stat that really turned heads was this: over 90% of B2B buyers are using genAI to support their decision-making - and that number’s growing. 

That changes the game. Your website, your thought leadership, your social presence - it’s all being scanned, summarized, and served up by machines to help buyers shortlist vendors. That means your content needs to be structured, specific, and searchable - not just for SEO, but for AI. If it’s not clear, it’s not showing up.

Four actions marketers can take: 

Here’s what I’m thinking about - and what other marketers should be thinking about too: 

  • Make marketing’s purpose crystal clear. Tie your initiatives to business outcomes - growth, retention, brand equity. Show how you support, promote, partner with, and drive the business forward. And don’t shy away from the numbers - they’re how we earn our seat at the table. 
  • Reframe influence. If your buyer trusts a peer review site or an analyst report more than your sales deck, that’s not a problem - it’s a signal. Invest in those channels. Amplify the right voices. Be where trust already lives. 
  • Design for the network, not just the buyer. It’s time to think broader. Who else is part of your buyer’s circle? How are you engaging them? What content or connections would actually help them help your buyer? 
  • Treat AI like a new distribution channel. Your messaging doesn’t just have to resonate with humans - it has to work for bots too. Think clarity. Think context. Think about how you’re showing up when you’re not in the room.
 

Final Thought: Mayhem Is Just a New Kind of Map 

Yes, things feel chaotic. But that doesn’t mean they’re out of control. It just means we need new tools, new signals, and new ways to measure our impact. The marketers who adapt quickly - who rethink their playbook and lead with purpose - are going to be the ones who move fastest and go furthest. 

This moment isn’t just about keeping up. It’s about stepping up. Let’s get in front of it.